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Policies

Shipping & Returns

Last updated: January 15, 2026

Free

Shipping Over $10K

2-4 Weeks

Standard Delivery

30 Days

Return Window

All 50

States Served

Shipping Information

Shipping Locations

We ship to all 50 US states. International shipping is available to select countries. Contact us for international shipping quotes.

Shipping Times

Standard

2-4 weeks

Continental US

Expedited

1-2 weeks

Additional fee

International

4-8 weeks

Varies by location

Shipping Costs

  • Free shipping on all orders over $10,000 within the continental US
  • Standard shipping calculated at checkout based on weight and destination
  • Large domes may require freight delivery with scheduled appointment

Returns Policy

Return Eligibility

We accept returns within 30 days of delivery for items in original, unused condition with all packaging and components. Custom orders and clearance items are final sale.

Return Process

1 Contact our customer service team to initiate a return
2 Receive a Return Merchandise Authorization (RMA) number
3 Pack the item securely in original packaging
4 Ship the item to our designated return address

Refund Timeline

Refunds will be processed within 5-10 business days of receiving the returned item. Refunds will be credited to your original payment method.

Damaged or Defective Items

If you receive a damaged or defective item, please contact us within 48 hours of delivery with photos of the damage. We will arrange for replacement or repair at no additional cost.

Report an Issue

Order Cancellation

Orders may be cancelled within 24 hours of placement for a full refund. After 24 hours, cancellation fees may apply depending on production status. Contact our team immediately if you need to cancel an order.

Questions about shipping or returns?